FAQs

What skincare is safe for tweens?

For most tweens, safe skincare means a gentle cleanser, a lightweight moisturiser and daily sunscreen. Young skin does not need strong active ingredients or long routines. It usually does best with products that help keep skin clean, hydrated and balanced.

What age should kids start a skincare routine?

There is no exact age, but many kids start becoming interested in skincare between ages 7 and 12. A simple routine can make sense once skin starts to feel a little oilier, more sensitive, or begins showing early changes like clogged pores. Additionally, a simple cleanser can also help to wash away sweat, sunscreen and dirt built up over a busy day of sport, playing or other activities.

What ingredients should tweens avoid in skincare?

Tweens should generally avoid stronger adult-style ingredients like retinol, high-strength vitamin C, harsh exfoliants and anti-ageing products. These can be too strong for young skin and may cause dryness, irritation or have unwanted longer term effects.

Does my tween need a full skincare routine?

No. Most tweens do not need a complicated routine. A simple cleanse, moisturise and protect approach is usually enough. More products does not mean better skin.

What if my tween is starting to get breakouts?

Skin changes and pimples are a normal part of growing up. A simple, gentle routine is often the best place to start, but it's ok for pimples to still come out, its the hormones doing their job. If breakouts become more persistent, inflamed or concerning, it is a good idea to speak with a GP, pharmacist or dermatologist.

Will Hey Lulu be suitable for my child?

hey Lulu is made for growing skin and designed with tweens in mind. Our formulas are gentle, simple and age-appropriate, without harsh ingredients like retinol, vitamin C or foaming SLS. As with any skincare product, we recommend patch testing first, especially if your child has particularly sensitive skin.

Is Hey Lulu Australian made?

Yes! Hey Lulu is proudly Australian made. It is formulated and manufactured in Australia.

Where do you ship to?

At the moment, we only ship within Australia.