



FAQs
Who is hey Lulu made for?
hey Lulu is designed for tweens and teens who are just starting their skincare journey from ages 7–13. Gentle, no-drama formulas that work with young skin, not against it.
Is hey Lulu safe for young skin?
Yes. Our formulas are made to be gentle, lightweight and kind to developing skin no harsh actives, no overloading, no unnecessary extras.
Does hey Lulu contain retinol?
Nope. Retinol is great for grown-ups, but it’s way too intense for young skin. We’ll save that chapter for later.
How often should hey Lulu products be used?
Once or twice daily is perfect:
- Cleanser: morning and night
- Moisturiser: after cleansing, morning and night
Simple routines = better habits (and fewer battles). - Lip Balm: daily or whenever your lips need an extra moisture hit
Is hey Lulu pH balanced?
Yes. Skin has moods (same), so our formulas are pH balanced to help keep things calm, comfortable and happy.
Does hey Lulu have a fragrance?
We add a very light scent that comes from coconut-based ingredients, keeping things gentle, fresh and skin-friendly. No perfume overload here.
Does hey Lulu contain SLS?
No SLS, no stripping foams, no tight-after-wash feeling. Just creamy cleansing that leaves skin feeling clean, soft and calm.

